Frequently asked questions

Click Apply now and answer a few quick questions. You will verify your mobile number with a code, and a finance specialist will call you to discuss your options. It takes just a few minutes.

Applying with Swan Loans will not affect your credit score. Our initial comparison does not appear on your credit file; a full credit check only happens once you choose to proceed with a specific lender.

No. We do not charge upfront fees. Swan Loans receives a commission from the lender once your loan settles, and an origination fee may be included in the amount financed. All fees, including lender fees, are shown in your loan documents before you sign.

It depends on the asset, your income and your credit history. Our online application starts at $10,000, and our borrowing power calculator gives you a rough guide.

Many of our clients settle within 24 to 48 hours of applying, provided their documents are ready and the lender’s conditions are met. Timing varies by lender and vehicle.

Typically photo ID, recent payslips or financials, and details of the asset you are financing. We collect your bank statements securely through Experian Bank Statements, so you only need your online banking login. See our document checklist.

Pre-approval is a conditional indication of how much you may be able to borrow before you choose an asset. The final approval depends on the asset, your documents and the lender’s assessment.

In most cases, no. The large majority of lenders on our panel do not require a deposit, but a small number do, usually depending on the asset or your credit profile. We will tell you upfront if it applies to you.

Yes. We regularly arrange finance for clients with defaults, paid or unpaid, and for people in a bankruptcy or debt agreement. Approval is always subject to lender criteria.

Usually, yes. Lenders price in extra risk. Rates vary significantly based on your credit profile, income, deposit and the asset. Refinancing later can help once your profile improves.

Most lenders allow early payout, though some apply an early exit or discharge fee. Your specialist will point out which applies before you sign anything.

Yes. Many lenders on our panel finance private sales as well as dealer purchases. We carry out a digital inspection of every private-sale vehicle for our clients, at our own expense, including checking its registration.

A Swan Loans broker. You deal with real people who answer the phone, not a call centre.